Last Updated: August 2, 2025
🔹 Strict No-Service-Before-Payment Policy
All services require prepayment. Deposit funds to your account balance for instant future orders.
🔹 Crypto Payments (USDT/etc.) receive instant refunds to the original wallet.
🔹 Automatic API Delivery - Most orders complete instantly after payment verification.
We refund if:
✅ Service not delivered as described
✅ Order canceled before processing begins
❌ Non-refundable if:
Device fails requirements checklist
Incorrect IMEI provided (blacklisted/bad)
Service already in progress
Requirements:
No hardware damage
Factory firmware (no custom ROMs/root)
Knox warranty 0x0
Bootloader locked
No MDM/KG locks
Refund Rules:
Full refund if canceled before processing
No refund after repair starts (max 24hr wait)
Single-use per device (IMEI replacement permanent)
Requirements:
Confirmed network lock
Not blacklisted/stolen
Correct IMEI/model submitted
Refund Rules:
Refundable until STEP 1 (IMEI read) completes
No refund if phone already unlocked
License Terms:
Single-device use only
7-day refund window if:
Software unused (status: NOT COMPLETE)
Support fails to resolve issues
No refund after successful use (status: COMPLETE)
⚠️ Unsupported Devices: Partial refunds (minus fees) if knowingly ordered for incompatible hardware.
⚠️ Testing Abuse: Partial refunds for fraudulent "test" purchases.
⚠️ Bank Processing: Card refunds take 1-10 business days.
Last Updated: [Date]
Request copies of your personal data
Correct inaccurate personal information
Request deletion of your data
Limit how we use your data